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Policy & Legal Information

UMBA Pro Cabinetry is a registered product range owned and operated by Ninja Kitchens, based in Narrabri, NSW.

All product designs, cabinet configurations, written content, logos, images, and brand materials are the intellectual property of UMBA Pro Cabinetry and may not be copied, reproduced, or distributed without written permission.

 


Terms & Conditions

All purchases made through UMBA Pro Cabinetry are subject to our Terms & Conditions, which cover:

  • Ordering and payment process

  • Cabinet manufacturing and turnaround

  • Warranty and returns

  • Delivery and freight arrangements

  • Modifications and cancellations

  • Use of intellectual property

     

A full copy of our terms is available for download here.

 

Delivery & Freight Policy

All freight is coordinated through external freight providers. We do not deliver directly.


Please note:

  • Delivery is not included in the cost of cabinetry

  • Customers are responsible for freight costs and arrangements

  • Any damage or delay in transit is the responsibility of the freight provider
    We recommend selecting insured freight services to protect your goods.

     

Customer Conduct & Communication

We are a small, professional team committed to respectful, transparent communication.
We do not tolerate:

  • Abusive, threatening, or aggressive behavior

  • Defamatory comments or harassment (online or offline)

We reserve the right to refuse service to any individual or organization that breaches these standards.
 

Feedback & Dispute Resolution

We welcome fair and honest feedback. If you experience an issue with your order, please reach out directly, most concerns can be resolved quickly and professionally. We encourage private resolution before any public review.
False or misleading claims made without contacting us first may be considered defamatory under Australian law.

 

Defamation & Brand Protection

UMBA Pro Cabinetry reserves the right to take legal action against any false, damaging, or defamatory statements made about our team, products, or business - in person, online, or in print. We take pride in our reputation and protect it accordingly.
 

Intellectual Property Notice
All designs, drawings, and specifications are the exclusive property of Ninja Kitchens Pty Ltd trading as UMBA Pro Cabinets.
UMBA Pro reserves all rights to its designs. Any reproduction, distribution, or use without prior written consent is strictly prohibited.

Summary
UMBA Pro Cabinetry is proudly Australian made, locally operated, and committed to high standards in product quality and customer service.

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